Shipping
We ship worldwide from Tbilisi, Georgia via international air-mail and courier services.
Delivery Times:
US destinations: typically 10-15 business days
Other locations: 10-30 business days, depending on destination
Shipping costs are calculated at checkout based on weight and destination. If you couldn't find your location during the checkout process, please contact us for a custom quote.
Tracking:
A tracking number will be provided upon shipment. Please note: tracking updates may be delayed until the package reaches the international shipping hub of our carrier
For any shipping inquiries, don't hesitate to reach out to us via email or phone, and we'll do our best to help.
Returns
Brand New Items:
- 30-day unconditional return policy
- Must be in original condition with all packaging
- Return requests must be made within 30 days of receipt
Vintage & Pre-owned Items:
- Sold "as is" due to their unique nature
- Returns accepted only if item significantly differs from description
- Contact us within 7 days of receipt for return authorization
Return Process:
- Contact us for return authorization
- We'll provide return instructions
- Ship item back within 14 days of authorization
Please Note:
- Customer is responsible for return shipping costs
- Original shipping fees are non-refundable
- Refunds processed within 5-7 business days of receiving the returned item
For any questions about returns or if you receive a damaged item, please contact us immediately. We strive to ensure your satisfaction with every purchase from Shutterspot.