Shipping
We ship worldwide from Belarus, Kazakhstan, and Georgia via international carriers.
Delivery Times:
- US destinations: 20-30 business days
- Other locations: 20-45 business days
Tracking:
Due to multi-stage processing, tracking numbers are provided within 7-20 days after order placement. Updates may be delayed until packages reach international hubs.
Shipping costs are calculated at checkout based on weight and destination. If your location isn't listed, please contact us for a custom quote.
For any shipping inquiries, feel free to reach out via email or phone.
Returns
Brand New Items: - 30-day unconditional return policy - Must be in original condition with all packaging - Return requests must be made within 30 days of receipt Vintage & Pre-owned Items: - Sold "as is" due to their unique nature - Returns accepted only if item significantly differs from description - Contact us within 7 days of receipt for return authorization Return Process: - Contact us for return authorization - We'll provide return instructions - Ship item back within 14 days of authorization Please Note: - Customer is responsible for return shipping costs - Original shipping fees are non-refundable - Refunds processed within 5-7 business days of receiving the returned item For any questions about returns or if you receive a damaged item, please contact us immediately. We strive to ensure your satisfaction with every purchase from Shutterspot.
